SCCM console shows client No

ISSUE

SCCM console shows client No while sccm client is actually installed with success on client computers

client.msi.log indicates successful sccm client installation.

MSI (s)    164 (0xa4)    Windows Installer installed the product. Product Name: Configuration Manager Client. Product Version: 5.00.9049.1000. Product Language: 1033. Manufacturer: Microsoft Corporation. Installation success or error status: 0.
ClientIDManagerStartup    10120 (0x2788)    [RegTask] - Client is registered. Server assigned ClientID is GUID:6569ECAC-3E32-430C-AE22-4689E619AFC9. Approval status 1

CcmNotificationAgent.log shows errors as below.

BgbAgent    2300 (0x8fc)    Connecting to server with IP: 192.34.50.217 Port: 10123
BgbAgent    2300 (0x8fc)    NetworkInfo: IPAddress 192.34.220.38
BgbAgent    2300 (0x8fc)    NetworkInfo: AccessMP IT00S431.uaes.com
BgbAgent    2300 (0x8fc)    sBoundaryGroupID: 16777218,
BgbAgent    2300 (0x8fc)    sIpAddress: 192.34.220.38,
BgbAgent    2300 (0x8fc)    Failed to receive buffer from server with err=0x80090304.
BgbAgent    2300 (0x8fc)    Failed to receive expected response from server with error 80090304.

Reason

There are duplicate client GUID in the site database

Solution

  1. Delete problematic client computers from sccm console
  2. On problematic client computers, delete smscfg.ini and SMS registry as well SMS certificates:
del %systemroot%\smscfg.ini
reg delete HKLM\software\Microsoft\SMS /f
certutil -delstore SMS SMS
net stop ccmexec
net start ccmexec

or use PowerShell commands:

Remove-Item C:\Windows\smscfg.ini
Remove-Item -Path Registry::HKLM\software\Microsoft\SMS -Recurse
Get-ChildItem cert:LocalMachine\SMS | Remove-Item -Recurse -Force
Stop-Service ccmexec
Start-Service ccmexec

Client icon shows question mark in SCCM console

Client icon shows question mark in SCCM console with “Failed to receive buffer from server with err=0x80090304.”

ISSUE

Client icon shows question mark in SCCM console with Client Yes

A number of client computers turn offline show question mark icon in SCCM console while they have sccm client installed actually.

CcmNotificationAgent.log

07-07-2021 23:45:31.111    BgbAgent    6608 (0x19d0)    Critical Battery: [FALSE]

07-07-2021 23:45:31.111    BgbAgent    6608 (0x19d0)    Connection Standy: [FALSE]

07-07-2021 23:45:31.111    BgbAgent    6608 (0x19d0)    Network allowed to use: [TRUE]

07-07-2021 23:45:31.111    BgbAgent    6608 (0x19d0)    Access point is contosomp.com. (SSLEnabled = 0)

07-07-2021 23:45:31.111    BgbAgent    6608 (0x19d0)    CRL Checking is Enabled.

07-07-2021 23:45:31.111    BgbAgent    6608 (0x19d0)    Both TCP and http are enabled, let's try TCP connection first.

07-07-2021 23:45:31.111    BgbAgent    6608 (0x19d0)    Connecting to server with IP: 10.221.108.12 Port: 10123

07-07-2021 23:45:31.127    BgbAgent    6608 (0x19d0)    Handshake was successful

07-07-2021 23:45:31.127    BgbAgent    6608 (0x19d0)    Pass verification on server certificate.

07-07-2021 23:45:31.142    BgbAgent    6608 (0x19d0)    NetworkInfo: IPAddress 10.221.123.26,fe80::ecd4:75f7:bc84:8bf

07-07-2021 23:45:31.142    BgbAgent    6608 (0x19d0)    NetworkInfo: IPSubnet 255.255.255.0,64

07-07-2021 23:45:31.142    BgbAgent    6608 (0x19d0)    NetworkInfo: AccessMP contosomp.com

07-07-2021 23:45:31.142    BgbAgent    6608 (0x19d0)    NetworkInfo: IsClientOnInternet 0

07-07-2021 23:45:31.142    BgbAgent    6608 (0x19d0)    Sent all 429 byte(s) to server.

07-07-2021 23:45:31.142    BgbAgent    6608 (0x19d0)    Update the timeout to 900 second(s)

07-07-2021 23:45:31.158    BgbAgent    6608 (0x19d0)    Connection is reset

07-07-2021 23:45:31.158    BgbAgent    6608 (0x19d0)    Failed to receive buffer from server with err=0x80090304.

07-07-2021 23:45:31.158    BgbAgent    6608 (0x19d0)    Failed to signin bgb client with error = 80090304.

07-07-2021 23:46:31.169    BgbAgent    6608 (0x19d0)    Connecting to server with IP: 10.221.108.12 Port: 10123

07-07-2021 23:46:31.169    BgbAgent    6608 (0x19d0)    Handshake was successful

07-07-2021 23:46:31.169    BgbAgent    6608 (0x19d0)    Pass verification on server certificate.

07-07-2021 23:46:31.184    BgbAgent    6608 (0x19d0)    NetworkInfo: IPAddress 10.221.123.26,fe80::ecd4:75f7:bc84:8bf

07-07-2021 23:46:31.184    BgbAgent    6608 (0x19d0)    NetworkInfo: IPSubnet 255.255.255.0,64

07-07-2021 23:46:31.184    BgbAgent    6608 (0x19d0)    NetworkInfo: AccessMP contosomp.com

07-07-2021 23:46:31.184    BgbAgent    6608 (0x19d0)    NetworkInfo: IsClientOnInternet 0

07-07-2021 23:46:31.184    BgbAgent    6608 (0x19d0)    Sent all 429 byte(s) to server.

07-07-2021 23:46:31.200    BgbAgent    6608 (0x19d0)    Connection is reset

07-07-2021 23:46:31.200    BgbAgent    6608 (0x19d0)    Failed to receive buffer from server with err=0x80090304.

07-07-2021 23:46:31.200    BgbAgent    6608 (0x19d0)    Failed to signin bgb client with error = 80090304.

07-07-2021 23:46:31.200    BgbAgent    6608 (0x19d0)    Fallback to HTTP connection.

07-07-2021 23:46:31.200    BgbAgent    6608 (0x19d0)    Client is not on internet

07-07-2021 23:46:31.200    BgbAgent    6608 (0x19d0)    Client is not set to use any webproxy.

07-07-2021 23:46:31.200    BgbAgent    6608 (0x19d0)    ccmhttp: Host=contosomp.com, Path=/bgb/handler.ashx?RequestType=LogIn, Port=80, Protocol=http, CcmTokenAuth=0, Flags=0x1, Options=0xe0

07-07-2021 23:46:31.200    BgbAgent    6608 (0x19d0)    Created connection on port 80

07-07-2021 23:46:31.200    BgbAgent    6608 (0x19d0)    Raising event:

 

instance of CCM_CcmHttp_Status

{

                    ClientID = "GUID:A8CD789C-44CD-472B-8631-E685CE2A53D9";

                    DateTime = "20210707154631.200000+000";

                    HostName = "contosomp.com";

                    HRESULT = "0x00000000";

                    ProcessID = 6272;

                    StatusCode = 0;

                    ThreadID = 6608;

};

07-07-2021 23:46:31.200    BgbAgent    6608 (0x19d0)    Successfully submitted event to the Status Agent.

07-07-2021 23:46:31.200    BgbAgent    6608 (0x19d0)    Session ID size is 72 byte(s).

07-07-2021 23:46:31.200    BgbAgent    6608 (0x19d0)    Session ID is 5129e3ed-25d4-439a-b409-90f39524c05e

07-07-2021 23:46:31.215    BgbAgent    6608 (0x19d0)    NetworkInfo: IPAddress 10.221.123.26,fe80::ecd4:75f7:bc84:8bf

07-07-2021 23:46:31.215    BgbAgent    6608 (0x19d0)    NetworkInfo: IPSubnet 255.255.255.0,64

07-07-2021 23:46:31.215    BgbAgent    6608 (0x19d0)    NetworkInfo: AccessMP contosomp.com

07-07-2021 23:46:31.215    BgbAgent    6608 (0x19d0)    NetworkInfo: IsClientOnInternet 0

07-07-2021 23:46:31.231    BgbAgent    6608 (0x19d0)    Sending buffer size = 1002.

07-07-2021 23:46:31.231    BgbAgent    6608 (0x19d0)    Client is not on internet

07-07-2021 23:46:31.231    BgbAgent    6608 (0x19d0)    Client is not set to use any webproxy.

07-07-2021 23:46:31.231    BgbAgent    6608 (0x19d0)    ccmhttp: Host=contosomp.com, Path=/bgb/handler.ashx?RequestType=Continue, Port=80, Protocol=http, CcmTokenAuth=0, Flags=0x1, Options=0xe0

07-07-2021 23:46:31.231    BgbAgent    6608 (0x19d0)    Created connection on port 80

07-07-2021 23:46:31.231    BgbAgent    6608 (0x19d0)    [CCMHTTP] ERROR: URL=http://contosomp.com/bgb/handler.ashx?RequestType=Continue, Port=80, Options=224, Code=0, Text=CCM_E_BAD_HTTP_STATUS_CODE

07-07-2021 23:46:31.231    BgbAgent    6608 (0x19d0)    [CCMHTTP] ERROR INFO: StatusCode=990 StatusText=BGB Session Ended

07-07-2021 23:46:31.247    BgbAgent    6608 (0x19d0)    Raising event:

 

instance of CCM_CcmHttp_Status

{

                    ClientID = "GUID:A8CD789C-44CD-472B-8631-E685CE2A53D9";

                    DateTime = "20210707154631.247000+000";

                    HostName = "contosomp.com";

                    HRESULT = "0x87d0027e";

                    ProcessID = 6272;

                    StatusCode = 990;

                    ThreadID = 6608;

};

07-07-2021 23:46:31.247    BgbAgent    6608 (0x19d0)    Successfully submitted event to the Status Agent.

07-07-2021 23:46:31.247    BgbAgent    6608 (0x19d0)    Successfully queued event on HTTP/HTTPS failure for server 'contosomp.com'.

07-07-2021 23:46:31.247    BgbAgent    6608 (0x19d0)    Failed to post continue request with error code 87d0027e.

07-07-2021 23:46:31.247    BgbAgent    6608 (0x19d0)    Failed to signin bgb client with error = 87d0027e.

bgbserver.log

07-13-2021 10:09:25.944    SMS_NOTIFICATION_SERVER    3316 (0xcf4)    Failed to process SignIn message from client [::ffff:10.221.123.26]:52155.~~

07-13-2021 10:09:25.989    SMS_NOTIFICATION_SERVER    3316 (0xcf4)    ERROR: The message timestamp is older or newer than 1 hour. 2021-07-13T11:06:47Z~~

07-13-2021 10:09:25.989    SMS_NOTIFICATION_SERVER    3316 (0xcf4)    ERROR: The message body is invalid.~~

07-13-2021 10:09:25.989    SMS_NOTIFICATION_SERVER    3316 (0xcf4)    Failed to process SignIn message from client 10.221.123.26:52156.~~

REASON

The time between the client computer and the management point is greater than 1 hour

SOLUTION

Make sure the time between the client computer and the management point it reports to is less than 1 hour

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