Accounts added in Security of SSRS site disappear in 10 minutes

ISSUE

Accounts added in Security of SSRS site disappear in 10 minutes

SCCM updates the configurations of Reporting Service Role every 10 minutes. You can check this in the srsrp.log. So the settings will be updated also at an interval of 10 minutes.

Confirmed the configuration of SRS role [ConfigMgr Report Users].
Confirmed the configuration of SRS role [ConfigMgr Report Administrators].
Confirmed the security policy for folder [/].
Confirmed the security policy for folder [/ConfigMgr_PS1].
...

If the added account in Security is not in SCCM, that account will be removed from Security at the next update.

On how to install and configure Configuration Manager Reporting Service Role, refer to this article – https://learn.microsoft.com/en-us/mem/configmgr/core/servers/manage/configuring-reporting

Solution

1. Go to \Administration\Overview\Security\Administrative Users in SCCM console
2. Add the account into SCCM

NOTE

Configuration Manager connects to Reporting Services and sets the permissions for users on the Configuration Manager and Reporting Services root folders and specific report folders. After the initial installation of the reporting services point, Configuration Manager connects to Reporting Services every 10 minutes to verify that the user rights configured on the report folders are the associated rights that are set for Configuration Manager users. When users are added or user rights are modified on the report folder by using Reporting Services Report Manager, Configuration Manager overwrites those changes by using the role-based assignments stored in the site database. Configuration Manager also removes users that don’t have Reporting rights in Configuration Manager.

https://learn.microsoft.com/en-us/mem/configmgr/core/servers/manage/configuring-reporting